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Customer Service Representative
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Customer Service Representative
Administratief Boekhouding
Officeteam
Communication with customers by phone and email concerning orders, shipments, and products; Receive and enter email orders; Communicate with customers to ensure orders are correct and complete before submitting for shipping; Control over the orders and backorders; Communicate with customers and place orders for replacement parts and/or order amendments; Obtain customer feedback information; Handle customer issues or concerns in a professional manner; Position will provide training and requires detailed knowledge of the product
Amsterdam
HBO
32 - 40 uur
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Customer Service Representative (m/f) The Company: A large international organization in the chemical industry. They have an informal culture but are very international and results-oriented. We are looking for a: Customer service representative (m/f) The Function: You are responsible for providing effective and responsible customer service; Following current operational procedures; Relief function for other Customer service employees; Making adjustments to accounts in the system; Handling complaints. Review dit werk + Voeg toe aan mijn opgeslagen lijst |
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Customer Account Representative Dutch - French OrganisatieOur client located in Venlo is specialized in logistic- en communication processes. A number of large companies have outsourced their customer service activities to this company. One of the departments is the Client Service for an international bank. We are looking for a Client Service Representative for this department. This department provides customer service for large, international companies. At this moment they are searching new colleagues for the customer service of a large international bank.Job DescriptionThe Client Account Representative 'Major accounts' is responsible for answering and processing questions and responses from European clients of an international bank, either by telephone or e-mail. Are you interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company? Do you have good English language knowledge and excellent/ fluent communication skills both in Dutch and French? Do you have Customer service experience on a high level and are you motivated to work fulltime? Then this could be your job! Apply now.Job RequirementsDo you recognize yourself in?FlexibleIndependentTeam playerLoyalFunAnd do you have Mbo completed with:1 year relevant work experienceMS OfficeGood knowledge of the Dutch languageGood knowledge of the English languageGood knowledge of the French languageSalary and BenefitsWhat can you expect:Chance on a permanent contractFulltime functionGood salary Review dit werk + Voeg toe aan mijn opgeslagen lijst |
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Customer Service Representative (chemicals) - Order Processing - Import-export management - expediting (cross trade) - Operational Support - Dangerous Goods Support - Relationship managment - Freight Quotations - Customer Safety and Performance Measurement - Customer profit Improvement - Customer and Supplier invoicing process - Credit control Review dit werk + Voeg toe aan mijn opgeslagen lijst |
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Customer Service Representative End goal is to maintain and/or increase customer loyalty by supporting the customer from ordering till delivering. Further, the associate is responsible for managing orders in accurate, timely and professional way. Handling of customer enquiries: stock, price, delivery, products/product-documentation, warranty, technical questions etc. Fulltime. You need to speak English, Dutch and French, fluently. It's required to have experience with SAP. Review dit werk + Voeg toe aan mijn opgeslagen lijst |
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